Terms of Use

About us

Hero Hauling Solutions LLC is a junk removal and property cleanout business based in Peachtree Corners, Georgia.

Using this website

You may use this site to learn about our services and request a quote. You agree not to use the site to send unlawful, harassing, or fraudulent content, to attempt to gain unauthorized access to our systems, or to interfere with the site’s operation.

Quotes and pricing

Nothing on this website is a quote or a price. This site describes how we work; it does not set a price for any job.

We provide firm quotes in person, on site, after looking at the actual work. That quote is the price you pay for the scope of work described in it. We do not quote by phone, by text, or through this website, and no figure discussed before an on-site visit is binding on either of us.

A quote covers the scope of work identified during the on-site visit. If you add items, or if we discover conditions that could not be seen during the walkthrough, we will tell you before doing the additional work and you decide whether to proceed. We will not perform additional billable work without your agreement.

A quote is valid for [NUMBER] days from the date given.

Service area

We serve Peachtree Corners and surrounding communities in Gwinnett, Fulton, and DeKalb counties. We may decline work outside our service area or apply additional charges for distance. Any distance-based charge will be included in your on-site quote.

Items we do not take

We do not remove hazardous materials or any items we are not licensed or equipped to handle. This includes but is not limited to: typical exclusions include paint and solvents, chemicals, fuel and oil, asbestos, medical or biohazardous waste, ammunition and explosives, and propane tanks].

If we find such items during a job, we will leave them and tell you. We are not responsible for disposing of items we have identified as outside our scope.

Scheduling, access, and cancellation

You are responsible for providing safe and lawful access to the property and the items being removed. If you are not the property owner, you confirm that you have the authority to have the items removed.

If you need to cancel or reschedule, contact us as soon as you can at (470) 476-0474. (470) 476-0474. [EMMANUEL TO CONFIRM ANY CANCELLATION TERMS, or delete this bracketed note if there are none.]

If we arrive as scheduled and cannot access the property or the work has materially changed from what was quoted, we may need to reschedule.

Donation of usable items

We sort items during a job and take what is still usable to Goodwill or another local donation center before the remainder goes to disposal.

Please understand what this does and does not mean:

• Whether an item is donated is determined by us on site, based on its condition and on what donation centers will accept.
• We cannot guarantee that any specific item will be donated rather than disposed of.
• We do not provide donation receipts, itemized valuations, or tax documentation for donated items.
• Once items are loaded, they become our responsibility to handle and you give up any claim to them.

If you want to keep something, tell us before we load it. Point it out during the walkthrough. We cannot retrieve items after they have left the property.

Your property

We take care with your property. You agree to point out during the walkthrough anything requiring special handling, any items that must not be removed, and any known hazards on the property.

We are not responsible for pre-existing damage, for damage arising from conditions we were not told about, or for items you asked us to remove that you later decide you wanted to keep.

If you believe we caused damage during a job, tell us within 2 days so we have a fair opportunity to inspect it and make it right.

Payment

Payment is due as stated on your invoice.

Website content

The content on this site, including text, layout, logos and graphics, belongs to Hero Hauling Solutions LLC. You may not copy or reuse it without permission.

Third-party links

This site may link to other websites. We do not control them and are not responsible for their content or their privacy practices.

Disclaimer

This website is provided as is. We work to keep the information accurate and current, but we do not warrant that it is complete, accurate, or error-free, and we do not warrant that the site will be uninterrupted.

Limitation of liability

To the fullest extent permitted by Georgia law, Hero Hauling Solutions LLC is not liable for indirect, incidental, special, or consequential damages arising from your use of this website or our services. Our total liability for any claim relating to a job will not exceed the amount you paid for that job.

Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to hold Hero Hauling Solutions LLC harmless from claims arising out of your breach of these Terms, your misuse of this website, or your failure to have the authority to remove items you asked us to remove.

Governing law

These Terms are governed by the laws of the State of Georgia. Any dispute will be brought in the state or federal courts located in Gwinnett County, Georgia.

Changes

We may update these Terms. The current version is always posted on this page with its date.

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